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  • Co to jest sekcja FAQ?
    W sekcji Często zadawane pytania można szybko odpowiedzieć na często zadawane pytania dotyczące Twojej firmy, np. „Dokąd wysyłasz przesyłki?”, „Jakie są godziny otwarcia?” lub „Jak mogę zarezerwować usługę?”. ".
  • How much does it cost to go to the Marine Park?
    The day ticket to enjoy all the educational presentations at Mediterraneo Marine Park is priced at 18 euros per adult and 13 euros per child. However, if you choose to participate in the dolphin interaction programs, the ticket prices vary based on the selected program. It's important to note that the dolphin interaction programs also include access to all educational presentations, eliminating the need to purchase separate day tickets along with the interaction ticket. For detailed pricing on the dolphin interaction programs and other ticket options, please visit our ticketing page.
  • Are there sea lions in the park?
    Yes, currently, we have one male sea lion named Junior at Mediterraneo Marine Park. Junior holds a special place in our hearts as he was born in the park on the 19th of July 2003, making him the first sea lion born in Malta. Junior is thriving and remains a source of pride and joy for the park. Unfortunately, in the beginning of 2023, we experienced the loss of his beloved friend Dana, and our heartfelt condolences go out to all who cherished her presence. In our commitment to providing the best environment for our sea lions, we are actively working on expanding the sea lion area with the aim of introducing more companions for Junior. We are dedicated to ensuring the well-being and happiness of our sea lion residents. Visit us to witness the playful spirit of Junior and stay tuned for updates on our ongoing efforts to enhance their living space.
  • Gdzie mogę dodać moje często zadawane pytania?
    Często zadawane pytania można dodać do dowolnej strony w Twojej witrynie lub do aplikacji mobilnej Wix, zapewniając członkom dostęp z dowolnego miejsca.
  • Dlaczego często zadawane pytania mają znaczenie?
    Często zadawane pytania to świetny sposób, aby pomóc odwiedzającym witrynę znaleźć szybkie odpowiedzi na często zadawane pytania dotyczące Twojej firmy i zapewnić lepszą nawigację.
  • Can I take photos during the dolphin interactions?
    While participating in the dolphin interaction, individuals are not permitted to have mobile phones or cameras in the water. This restriction is in place to ensure the safety of both the participants and the dolphins. Carrying electronic devices in the water poses a potential risk, as they could fall into the pool and potentially harm the dolphins. However, if you bring guests who are not participating in the interaction, they are welcome to capture the experience from the designated sitting area. Additionally, our dedicated crew will be capturing memorable moments during the interaction, and you will have the opportunity to purchase these professionally taken photos afterward. This allows you to focus on the experience while still having the chance to obtain lasting memories of your time with the dolphins.
  • Do we have to wear the wetsuit during the Dolphin Interactions?
    Yes, wearing a wetsuit is mandatory for participants getting into the pool with the dolphins. We provide the wetsuits, so there's no need to bring your own. It ensures both your comfort and safety during the interaction. We do recommend bringing your own towel for use after showering following the interaction. It's important to note that the requirement for wearing a wetsuit applies specifically to the Shallow and Emotions Interactions. This policy is in place to enhance your experience and maintain the well-being of both participants and the dolphins. Thank you for your cooperation in making the interaction a safe and enjoyable experience for everyone involved.
  • Are there any age or height restrictions for the dolphin interactions?
    Yes, for the safety and well-being of participants, there is a minimum height and age requirement for certain dolphin interactions. To take part in these experiences, individuals must be at least 1.40 meters tall and 8 years old. These guidelines help ensure a secure and enjoyable interaction for both participants and our dolphins. Please check the specific requirements for each interaction on our website or contact our team for more detailed information.
  • Can I bring my own snorkeling gear for the Dolphin Emotions program?
    For the safety of both participants and our dolphins, personal snorkeling gear is not allowed during the Dolphin Emotions program. We provide all necessary equipment to ensure a secure and enjoyable experience. Our team is dedicated to maintaining a controlled environment to safeguard the well-being of both visitors and marine life.
  • How far in advance do I need to book?
    You can make bookings at any time, and online bookings close on the day at 9.30 am. However, subject to availability, you also have the option to purchase tickets on the day at the reception. We do recommend booking in advance, particularly if you are planning your visit to Malta with the specific intention of participating in our interactions. This ensures that you secure your desired time slot and guarantees a seamless and enjoyable experience. Feel free to check our online booking portal or contact us for availability and any further assistance.
  • Are there any restrictions for pregnant women participating in the dolphin interactions?
    Yes, as a precautionary measure, pregnant women are advised not to participate in the dolphin interactions. The well-being of both the expectant mothers and our dolphins is of utmost importance, and certain activities may pose potential risks during pregnancy. We encourage pregnant visitors to enjoy the other educational presentations and exhibits available at Mediterraneo Marine Park. If you have further questions or concerns, feel free to contact our team for personalized assistance.
  • What happens if it's bad weather, and the interaction doesn't take place?
    In the event of inclement weather, if our dedicated animal carers determine that it is not suitable for the interactions, unfortunately, we may need to cancel your scheduled interaction. However, we understand that circumstances vary. If you are able to attend on another day, we would be happy to rebook you for the earliest available slot. Alternatively, if rescheduling is not possible, we can arrange a full refund for the amount paid for the interaction. Your safety and the well-being of our marine life are our top priorities, and we appreciate your understanding in such situations.
  • Is there parking available at the Mediterraneo Marine Park?
    Yes, we provide ample parking facilities for our visitors. Our dedicated parking area is conveniently located near the entrance, ensuring a hassle-free experience. Whether you're coming for a day of exploration or to participate in our unique interactions, you can park with ease and focus on enjoying your time at Mediterraneo Marine Park.
  • Is it easily accessible by public transport?
    Yes, Mediterraneo Marine Park is conveniently accessible by public transport. There is a bus stop directly outside the park named "Caghaq." You can plan your journey and check for up-to-date information on bus routes by visiting Public Transport Malta's website. Enjoy a stress-free and environmentally friendly commute to our park using the well-connected public transportation network.
  • Can I bring food into the park, or are there on-site dining options available?
    While outside food is not allowed inside the park, we offer a variety of on-site dining options to cater to different tastes and preferences. Our park features a restaurant where you can enjoy a selection of delicious meals and snacks. We strive to provide a diverse culinary experience for our visitors, ensuring a delightful day at Mediterraneo Marine Park.
  • Do I need to print the online ticket, or can I show it on my phone?
    Showing the ticket on your phone is sufficient; there is no need to print it. Embracing digital tickets not only provides convenience but also contributes to a more sustainable future by reducing paper usage. Feel free to display your electronic ticket on your mobile device upon arrival, and our team will ensure a smooth entry into Mediterraneo Marine Park.
  • Does the ticket include the water park?
    No, the basic ticket does not include access to the Splash and Fun Water Park. To enter the water park also you must purchase an inclusive ticket. It's important to note that the use of the water park is only available during the summer months. For additional details and to explore the water park offerings, please visit www.splash.mt.
  • Is the park accessible to persons with disabilities?
    Absolutely! Mediterraneo Marine Park is designed to be accessible, with facilities such as ramps and pathways. We welcome persons with disabilities, and they can enter free of charge. If you have specific questions or require assistance, feel free to contact us in advance.
  • I see different information on different sites and different places to purchase tickets. Which source is accurate?
    The only official website of Mediterraneo Marine Park is mediterraneo.mt, and our official online ticket site is mediterraneo.rezgo.com. All the information provided on these sites is kept up-to-date and accurate, including details on current packages and schedules. Please be cautious of information from other websites, even if they are authorized by the park, as we have no control over their content. We sincerely apologize for any misinformation or confusion that may arise from unofficial sources. If you encounter any difficulties or have further questions, please feel free to call us at +356 21372218 or email us at info@mediterraneo.mt for assistance. We appreciate your understanding and cooperation.
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